The book takes a look at the rebirth of IT, recognizing that much of what we know today, in fact virtually all of what we take as a given today about IT will change over the next ten years. This remarkable transformation of IT is already underway and sweeping us forward, driven by the powerful forces of a new customer focus, a reshaped IT culture, an increased business awareness, a drive to innovation, a relentless pursuit of speed, the unification of all things IT, the creation of new cross-functional teams and much more.
The book presents 17 elements that will shape the transformation of IT and is presented in short story form to help the reader quickly understand the key points of each element and to make the book easier to read and quicker to reference. Ultimately, people are the key to this exciting future and this theme is reinforced throughout the book—the remarkable power of humanity and technology together in a new and dynamic partnership that is grounded by a genuine passion for the customer.
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